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RERS and Dot Community Health joint press release

RERS Limited (RERS) and Dot Community Health Ltd announce rebrand and partnership deal RERS Ltd and Dot Community Health Ltd have today announced a rebrand agreement and three-year partnership deal. To avoid confusion with Health for You, which is RERS’s popular online appointment booking and repeat prescriptions service, the company Health for You Ltd has been renamed Dot Community Health […]

Farewell Health for You. Hello Dot Community Health

We are pleased to announce that from today Health for You becomes Dot Community Health. A problem became apparent between ourselves and RERS patient portal for online bookings, also called Health for You.  By agreement with RERS, we have moved to a new company name, new web address, new emails and new identity.  Our part is to gain a […]

Hate to say this, but you’ve lost me Ed.

Ed Milliband says “I just want to make the system work better.”  I don’t doubt the good intentions, but Labour’s pledge of a 48 hour maximum wait to see a GP is hollow. Let me spell out how to make it look like no patient waits more than 48 hours: 1.  Set the clinical system to release […]

Is the PM’s Challenge Fund a lifeline for GPs?

The Prime Minister has put up £50m for innovative schemes to improve access in general practice for half a million people.  The logic goes like this: It’s hard to get an appointment with your GP. More opening hours would make it easier. Let’s provide 12 hours 8-8, 7 days a week. We’ll have to pay […]

Our vision for 2024: more stories like this.

Our vision for 2024 is to transform access to medical care.  It’s the same as it was in 2013, 2012 and 2011.  W Edwards Deming called it constancy of purpose.  We’ll be working constantly to improve what we do, and we have some very exciting developments in the pipeline.  Have you tried the new Navigator […]

The GP climate is changing. And the weather?

The new GP contract signals important changes, and we are positive about the direction. Telephone consultations are integral to BMA guidance for the new enhanced service.  Sarah Montague seemed incredulous when Jeremy Hunt claimed on the Today programme that patients would be able to speak to their GP on the same day.  News for both: […]

Keogh review - it’s the system!

We welcome Sir Bruce Keogh’s determination to look at the urgent and emergency care system as a whole, in his report written with Professor Keith Willett.  That is at the heart of the Urgent and Emergency Care Review, published yesterday - read it on the link. Through our clinical advisor Dr Steve Laitner we have […]

Clarendon case study wins poster prize at SAPC annual conference

  Over the last three days Nottingham has hosted the annual scientific meeting of the Society for Academic Primary Care. With 130 posters submitted, we were delighted to be awarded the poster prize.  Click on the link for the full version in pdf: Access & Continuity transform patient service in Salford GP Clarendon is in […]

Same day GP consultations by phone in successful trial - Scotsman

Dr Jon Turvill pictured at Harbours speaking to a patient. Positive results, where next in Lothian? www.scotsman.com/news/health/same-day-gp-consultations-by-phone-could-ring-change-after-successful-trial-1-2732336

St Levan in Plymouth scoops prestigious HSJ Innovation Award

  Dr Hilary Neve and Managing Partner Liz Brimacombe scoop the prestigious HSJ Innovation award.  Judges said that this was a “simple and elegant” solution to a widely experienced problem and the surgery was given the award on behalf of all Dot Community Health members. www.hsj.co.uk/home/innovation-and-efficiency/gp-phone-home/5052766.article   “So doctors, we’d like you to improve patient access and […]